Privacy

This page describes how Timely (operated by the business owner using the Timely app) handles personal information you share when you text or email our published business number.

What we collect

• Phone number, email address, and full name when you contact us
• The contents of your messages (text and any photos you send)
• Your service address if you share it for a quote or appointment

How we use it

• To respond to your service requests, send quotes, schedule appointments, and process invoices
• To improve our AI assistant's response quality (anonymized; you can opt out)

What we don't do

• We don't sell your information
• We don't share it with third-party marketers
• We don't send marketing messages — every SMS we send is in response to a conversation you started

How to stop messages

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT at any time. We honor opt-outs immediately.

Contact

Questions? Email hello@trytimelyhq.com.